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We place maximum value on high availability of Paus spare parts. Alongside maintenance and service parts that are available at any time, we offer our customers the option to purchase spare parts for engines, axles, transmissions, etc. through us. Additionally, maintenance and service packages are continually available from us.
We guarantee these fast and convenient service packages thanks to a comprehensive concept consisting of materials planning, stockkeeping and logistics. We thus keep a requirements-based warehouse stock at the Paus central warehouse in Emsbüren available for our customers at any time. Support point warehouses, such as in Russia, shorten response times. All shipment methods are possible, from using a courier to pick-up.
Furthermore, Paus offers its customers a defined exchange parts program: Customer can send in defective components and receive from us reconditioned exchange parts, also in advance on request. If you would like this service, just contact us. Another plus: A proposal for spare parts stocking derived from customer requirements is also part of the Paus service program. In addition to that, Paus supplies a spare parts catalogue for each machine delivery.
We are also available to help with special consultation, including on-site at our customer's location if necessary.